Modern Tailor is a fitting name for an online clothier who specializes in affordable custom clothing. In fact, after reviewing on of the companies’ $19.95 (trial price listed) custom shirts for ourselves, we believe that to few companies have such a good understanding of their customers. Given the current economic climate very few people can afford to dress their best, but we salute Modern Tailor’s effort to give every man the shirt they deserve.
We barely interacted with the customer service reps from Modern Tailor, as the process was fairly simple and standard. However, we did attempt at one point to contact the custom service team to discuss our review and never received an email response. The blame cannot be placed entirely on Modern Tailor as we had similar issues with various other companies and individuals that turned out to be a technical error on our end. The advice I would personally offer when dealing with this company, follow them in twitter and mention them with your questions, they seem to respond quickly on Twitter.
We Score Modern Tailor Customer Service 4/5
The order was placed and confirmed on 6/13/2012. Before I even had time to check the FAQ’s, I received an email (on 6/15/2012) informing me that my shirt had been shipped out and was on its way to me. Just over one week later I had my shirt in my hand. All told the production time from Order to delivery was a very speedy 10 days!
We Score Modern Tailor Production Time: 5/5
I have a closet filled with various designer shirts and custom shirts alike. None of those shirts cost anywhere near $19.95. And not so surprisingly the vast majority are of a superior fit and feel. The feel of the fabric against your skin is much smoother in a Hugo Boss dress shirt, but the price is also about 10x higher. Comparing custom to custom though, my Dillon Road shirts ($125) fell short of the Modern Tailor garment. The Dillon Road shirt’s color and sheen is down played (even dull) enough that you might confuse it for your old J. Crew button down, but Modern Tailor helps their shirts to stand out with a depth in the shade of the color that makes it seem much richer than it is at only $19.95!
We Score Modern tailor Quality: 4/5
As is the case with our prize fight series, we have an amateur take our measurements based on the web sites interface, and see how easy it is for your Average Joe to figure out. Aside from being about 1/8in. short on the sleeve length, our average joe was able to record my measurements almost perfectly. My gripe with the shirt is not just the sleeve length, but what appears to be some extra fabric on the sleeve. Perhaps I am just to particular, but when the shirt is custom you should always be particular, that’s what separates you from the guy in Express Men who thinks the shirts look just as goo on him as the (pinned up) mannequin. Aside from that every aspect of the fit was fantastic.
We Score Modern Tailor Fit 4/5
For new customers their is a trial offer whereby you may choose a shirt in one of three colors (white, blue, or black) for only $19.95. If you’d like to add a monogram, various button options, and contrasting threading, be warned that the cost will increase quickly… although not significantly. At $19.95 Modern Tailor is confident in the ability of this product to bring in repeat business, and just like a confident man is attractive to women, such is a confident company to its customers. If you have been hesitant in the past to try an online clothier, whether it be for purposes of measurements or money, you can’t afford not to try this offer.
We Score Modern Tailor Price 5/5 (but is anyone really surprised by that?)
Total Score: 8.8/10
You’ll Love Modern Tailor If:
- You are on a tight budget
- Want a low risk, custom shirt
Modern Tailor Is Not For You If:
- You prefer a more refined fit and feel (Such as that of a Hugo Boss dress shirt)